Faber Daeufer & Itrato: From Spreadsheets to Seamless Work Allocation
When Faber Daeufer & Itrato experienced rapid growth, their informal work allocation system hit a wall. What worked through personal knowledge and quick hallway conversations no longer scaled. The firm, specializing in complex clinical trials law, needed a solution that could handle urgent matters with 2-3 day turnarounds while ensuring the right expertise matched each assignment.
The Challenge of Specialized Work
Faber faces unique staffing challenges. Their informed consent reviews require specific expertise and often arrive with minimal notice. The staffing process was taking half-days to complete—between identifying needs, checking availability, and confirming assignments—time that senior partners could have spent on billable work
Their existing system of spreadsheets and email chains created more problems than it solved. Associates sat idle while partners searched for resources. Urgent matters faced delays. The firm needed visibility without complexity.
A Different Kind of Solution
What convinced Faber to choose Wemble wasn't a lengthy feature comparison or ROI calculation. It was a simple demonstration: associates could update their status with one click from an email. No login required. No new interface to learn.
Wemble gives me visibility into who in our firm has both the availability and the expertise to take on projects. The information is accurate and timely, streamlining our project teams.
— Sumy Daeufer, Partner
Implementation That Actually Worked
Unlike typical legal technology rollouts that drag on for months, Wemble went live at Faber in three weeks. Week one handled basic setup. Week two saw associates start using the system. By week three, the entire firm was on board.
The IT team's experience spoke volumes about the platform's design:
We've been a cloud-first organization for years, and Wemble's tight integration with Microsoft Teams made the setup seamless. Adoption was quick, and attorneys actually thanked us for introducing it. The Wemble team has been incredibly responsive to our suggestions for enhancements, creating a user-friendly experience that requires minimal training.
— David Schrag, Senior Director of Information Technology
Immediate Impact
Within days of launch, Faber saw tangible improvements. The time to staff urgent matters dropped from half a day to 1-2 hours. Associates gained visibility into available work and could express their interests. Partners found the right resources without the email archaeology.
A year later, the adoption remains strong—all associates actively use the platform, checking in regularly without mandatory requirements. The system has also generated zero IT help desk tickets, a rarity in legal technology implementations.
Beyond Time Savings
While the efficiency gains were immediate, Faber discovered deeper benefits. The firm now had visibility into workload distribution, helping prevent burnout before it happened. Associates could indicate their development interests, leading to better long-term career satisfaction. The transparent system created a more equitable distribution of both work and opportunities.
The Power of Simplicity
Faber's success with Wemble comes down to one principle: making the right thing to do the easiest thing to do. By focusing on user adoption rather than feature lists, Wemble delivered what matters most—a system lawyers actually use.